Our Location

Our Address

51-Mornington Parkway, Ellenbrook WA 6069

admin@ellenbrookmc.com.au

Phone: 08-9297 2555

Fax: 08-9297 2333

 

Practice Opening Hours

Mon 8:00 AM – 7:00 PM

Tue, Wed, Fri 9:00 AM – 7:00 PM

Thu 8:00 AM – 9:00 PM

Sat & Sun 8:30 AM – 1:00 PM


Complaints & Feedback

At EMC we highly value patient feedback and complaints. Patients can provide feedback and complaints to the practice directly via email (admin@ellenbrookmc.com.au) or via telephone (08) 9297 2555. Please address all queries to the Practice Manager.

If you are unsatisfied with the practice operations or have complaints specific to the practice you can speak with our Practice Manager. Should you feel that your complaint was not adequately resolved you may choose to contact the National Privacy Commissioner Privacy Hotline. Alternatively, you can contact the Health and Disability Services Complaints Office (HaDSCO). The contact information for this is below;

 

National Privacy Commissioner Privacy Hotline;

GPO Box 5218, Sydney NSW 2001

Hotline: 1300 363 992

 

Health and Disability Services Complaints Office (HaDSCO);

469 Wellington Street, Perth

Phone: (08) 6551 7600

 


Patients who require interpreting services

Patients who require an interpreting service, are asked to let the reception staff know when making the appointment.